VideoToQuizAI
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Guarantee Policy / 退款保障

Refund Policy (30天退款政策)

1. 30-Day Money-Back Guarantee (30天无理由退款承诺)

We want you to be completely satisfied with VideoToQuiz AI. If our tool fails to generate an accurate quiz for your educational lecture, or if you are dissatisfied with our service for any reason within 30 days of purchase, you are entitled to a full refund.
我们承诺:购买后 30 天内,若本站生成的题目未能达到您的学习预期,或因任何原因不满意,均可申请 100% 全额无理由退款。

2. How to Request a Refund (如何极速申请退款)

Simply send an email to support@videotoquiz.ai with your checkout email or invoice ID. Our support team processes all eligible refund requests within 24 business hours back to your original payment method (Creem / Alipay / PayPal / Card).
只需发送邮件至 support@videotoquiz.ai,附上您的支付邮箱或订单号,我们的客服团队将在 24 小时内原路全额退回到您的支付账户(包括支付宝或原卡)。

3. Subscription Cancellation (月度会员随时取消)

You can cancel recurring Pro Scholar subscriptions anytime with 1-click in your receipt email link. Upon cancellation, your access remains active until the end of the current billing cycle without further charges.
月度订阅用户可随时一键取消次月续费,取消后当月会员权益仍可完整使用至周期结束。